Cancellation & Refund Policy

Effective Date: June, 2024

Thank you for using AIChatSuite by Atlas Web Solutions! This Cancellation & Refund Policy outlines the terms and conditions regarding the cancellation of your subscription and the eligibility for a refund, if applicable.

1. Subscription Cancellation: You have the right to cancel your subscription to our Services at any time. To cancel, log into your account and follow the cancellation instructions. Once you cancel, you will have access to the Services until the end of the current billing cycle.

2. Refund Eligibility: If you are not satisfied with our Services and wish to request a refund, you may be eligible for a refund under the following conditions:
a. Within 30 days of the initial subscription purchase date.
b. If you have not used our Services extensively during the subscription period.
c. In the event of a technical issue or failure on our end that prevents you from using the Services.
3. Refund Process: To request a refund, please contact our support team at [email protected] within the eligible period mentioned above. Provide your account details and the reason for the refund request. We will review your request and respond within [number of days] days.

4. Non-Refundable Items: Certain items or add-ons may be non-refundable. This includes third-party service fees, taxes, or any other charges not directly associated with the AIChatSuite subscription.

5. Changes to this Policy: We may update this Cancellation & Refund Policy from time to time. Any changes will be posted on our website, and you will be notified of significant updates. Your continued use of our Services after any changes signifies your acceptance of the revised Policy.

6. Contact Us: If you have any questions or concerns about this Cancellation & Refund Policy or need assistance with the cancellation or refund process, please contact us at [email protected].